Getting Started

Learn what Keep Me Going is, how it works, and how to set up your account. This section guides new users from zero to their first tip in just a few minutes.

Account Information

Understand and manage your personal and public details — including your display name, bio, profile picture, and custom URL.

Getting Paid

See how and when tips are deposited to your account. Learn about mobile money withdrawals, card payouts, and your payment history.

Growing your Supporters

Tips and tools to increase your visibility and get more support — from sharing your link effectively to using your QR code, setting goals, and social media promotion.

Page Settings

Customize your profile page with a personal message, thank-you notes, call-to-action buttons, images and more. Make your supporter experience memorable.

Sending Support

Step-by-step guidance on how supporters can send you tips via MTN, Airtel Money, or bank cards. Useful if your fans need help completing a payment.

Account Security

Keep your account safe. Learn how to reset your password, secure your login with MFA, and recognize suspicious activity.

Miscellaneous

Answers to common questions that don’t quite fit elsewhere — including troubleshooting, feature requests and many more.