Managing Your Email Address 📧
Your email address is essential for account security, login, and notifications. Here’s what you need to know about managing your email on keepmegoing.co.
🔒 Why You Can’t Change It Yourself
For your security, email addresses cannot be changed directly through the Account settings page. This helps prevent unauthorized changes that could lock you out of your account.
How to Request an Email Change
If you need to update your email address, follow these steps:
- Go to our Support Page.
- Submit a request with:
- Your current email address
- The new email address you want to use
- A short explanation for the change
- Our support team will verify your identity and assist you with the update.
📬 You’ll receive a confirmation at your new email once the change is complete.
✅ Verifying Your Email
When you first sign up, you’ll receive a verification email. Make sure to click the link to confirm your email — this ensures you receive important updates like tips, payouts, and support communication.
If you didn’t receive a verification email:
- Check your spam/junk folder.
- Resend the verification from your Account settings.
Tip
Always use an email address you have long-term access to. Avoid using temporary or work emails that might get deactivated.
💬 Still Need Help?
Contact us directly at keepmegoing.co/contact and we’ll take care of your request.